Thorsten Heins, the CEO of Research In Motion Ltd., says returns of the new BlackBerry Z10 are in line with industry norms. In a statement Friday, Heins said Thursday's report from research and investment firm Detwiler Fenton is either a complete misreading of the data or a willful manipulation.
Detwiler Fenton didn't immediately respond to messages seeking comment.
RIM's stock fell nearly 8 percent on Thursday.
RIM, which is based in Waterloo, Canada, wants an investigation by the U.S. Securities and Exchange Commission and the Ontario Securities Commission.