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Woman forcibly removed from Southwest flight

FILE - In this Friday, Feb. 10, 2017, file photo, a Southwest Airlines plane takes off from Palm Beach International Airport in West Palm Beach, Fla. (AP Photo/Wilfredo Lee, File)

A woman was forcibly removed from a Southwest Airlines flight on Tuesday night. The video of her exit off the plane is going viral, as she was escorted off the aircraft by law enforcement.

The flight was scheduled to leave Baltimore for Los Angeles but was held up when this woman told flight staff she had a fatal pet allergy, according to CBS Newspath. When the woman couldn't provide documents to confirm that allergy, she was asked to exit the plane in alignment with Southwest policy.

The woman refused to leave the plane, despite having no paperwork to confirm her allergy. In response, Southwest called authorities to remove her from the flight.

The airline released a statement that says, "Our policy states that a customer (without a medical certificate) may be denied boarding if they report a life-threatening allergic reaction and cannot travel safely with an animal onboard."

Southwest also issued the women an apology and said, "We publicly offer our apologies to this customer for her experience and we will be contacting her directly to address her concerns."

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